Frequently asked questions
How our process works
Can you recommend a plan through the website?
No. The website collects information and creates a tracked request. Recommendations are handled by appropriately licensed agents.
How do I request help with existing coverage?
Use the Service Request form. It creates a service ticket for our team.
Can I schedule an appointment?
Yes. Submit preferred times and our team will confirm availability.
Should I send sensitive identification numbers?
No. Do not send Social Security numbers, complete Medicare numbers, payment information, or medical records through public forms.